Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, including your name, email address, phone number, and building information. We also collect information about tenants and staff members you add to the platform.

We automatically collect certain usage data such as log files, device information, and how you interact with the platform.

2. How We Use Your Information

• To provide, maintain, and improve the Rentango platform
• To send transactional emails (maintenance updates, invitations, notifications)
• To power the AI assistant with building-specific context you provide
• To process payments via our third-party payment processor (Stripe)
• To respond to your support requests and communications

3. Data Sharing

We do not sell your personal information to third parties. We may share data with:

• Supabase — our database and authentication infrastructure
• Stripe — payment processing
• Resend — transactional email delivery
• Anthropic — AI responses to tenant questions (building context only, no personal data)

4. Data Security

All data is encrypted in transit using TLS and at rest using AES-256 encryption. We use industry-standard security practices and infrastructure built on SOC 2 compliant providers.

5. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at nick@rentango.ca. Account deletion removes all associated data within 30 days.

6. Cookies

We use minimal cookies necessary for authentication and session management. We do not use third-party tracking or advertising cookies.

7. Contact

For any privacy-related questions, please contact us at nick@rentango.ca.